Q: What is the Preferred Placement Program?

A: The Preferred Placement program guarantees web site owners their web site will list in the first 10 positions (including sponsored or featured listings) which appear on any of the search engines included in the program under any keyword phrase in the worlds largest search engines 100% guaranteed or your money back.

Q: There are lot's of others making this promise, why Preferred Placement & GIM?
A: There are 3 primary reasons to choose Global Inet's Preferred Placement over any other company offering search engine marketing services. First, Preferred Placement is backed up with a 100% money back guarantee in writing. If we don't perform as promised you get a refund. Secondly, the program is followed up with unmatched support. While most of our competitors only offer email support, GIM support is instantaneous. You can click one button on our site and either Chat instantly or speak by telephone with a support rep without waiting. Lastly, unlike others GIM does not need to have access to your site to change code or content in order to place you at the top. Your web site can stay where it is and as it is. You can make changes to your site anytime you like and it will not effect your search engine placement.

Q: How can you guarantee that I will be in the first 10 positions when there are thousands of other web sites just like me trying to get there?

A: Unlike other web marketing companies GIM does not take chances with your success by trying to change the code, the content, nor do we need to mirror the site in order to achieve the desired results. We can guarantee your web site will be there because we own the space. Over the years we have negotiated agreements with most of the major search engines whereby we can place our clients without the fuss of programming the site specifically for it. The only requirements are that your web site contains content that is relevant to the keyword phrases you want it found under.

Q: Can I pay by Credit Card instead of by Check?

Yes, for your convenience we will the first month and setup fee as well as the remainder of the 11 months via ACH debit or by billing your credit card.

Q: What if my site falls out of the top 10?

A: If for any reason your site falls from the top 10 all you would need to do is contact GIM through our Chat, Email or Phone support interface and notify us. We will make sure your site is back up in no more 48 hours. If for any reason you are not back up we will refund you the proportionate difference for that month.

Q: What are the costs to me?

A: The initial investment would be the first month plus the setup fee. After that you will only pay the monthly payment amount. There are absolutely no hidden fees.

Q: How long will my site remain in the top 10 positions?

A: Your site will remain at the top of the search engines throughout the duration of the agreement as long as your account is current.

Q: How long will it take for my site to post at the top?
A: Your site should post in most of the search engines within 3 -10 business days.

Search Engines & Keywords

Q: What is the difference between a Search Engine and a Directory?

A: Search Engines like Excite, uses a "spider" (specialized software) to reach out and evaluate your web site then uses algorithms to determine which sites should be indexed in what order. The search engine will list sites in order of how well they match the original search request. A Directory is organized much like the yellow pages. It breaks everything down into categories from which you dig for the precise site you are looking for like Yahoo.

Q. How will I know what traffic I get from this program?

A. We recommend that you use a web site tracking software package or code such as Webtrends or NetTracker. These programs allow you to view the exact results of your search engine placement. For more information please visit their web site at http://www.webtrends.com or http://www.sane.com

Q: Are you guaranteeing a certain number of hits?

A: Like all other advertising we can only place you in the best possible position to insure your success. No different than television, radio or print giving you the best time or position but they cannot guarantee you how many calls or responses you will get.

Q. What is the difference between a keyword phrase and a category?

A. A keyword phrase would be two words or more that best describe the content of your web site or nature of your business. A category such as "real-estate" is a general word that represents a broad range of search results. Keyword phrases are more precise. The more precise your keyword phrases are the better off you will be and the more qualified the prospect will be when they visit your site.

Q. Who chooses my keyword phrases?

A. You choose the keyword phrases that will best describe your business. GIM will research those words and use the ones that will, based on experience, bring about the best result. We will also suggest keyword phrases if you need assistance.

Q. Can I buy additional keyword phrases?

A. You can upgrade your package up to the Platinum package, which will add another URL and 3 additional keyword phrases. Beyond that you would need to purchase additional packages proportionate to your needs.

Q: How will I know the keyword phrases I choose are acceptable and available?

A: We will research your choices and notify you by email. If your choices are already taken we will suggest alternates.

Q. What if I have multiple domains?

A. Not a problem. The platinum package offers 2 urls with up to 3 keyword phrases each. If you need more you can add as many packages as necessary.

Q: Can I use different Search Engines than the ones listed?

A: The Preferred Placement program is based on GIM's agreements with its search engine partners therefore we can only guarantee placement for the search engines listed on our web site. If you have a suggestion for adding a particular search engine please email us.

Support Questions & Options

Q. What if I need help or have questions?

A. Through the GIM site you have access to the industries best support program. You can either choose the instant chat option, phone call option or email. You can chat with a trained representative handling your account. Additionally you can follow the progress of your project by logging into the site. Chat support is available from 8am to 6pm EST. Phone support from 8am to 6pm EST. Both are available with a click of your mouse through our web site.

Q: Will I be assigned a particular support representative?

A: Yes. Each project is assigned to a GIM rep. However they are not always available or work different shifts. Through the Chat option you can choose the representative you wish to speak to. If your support rep is not available you can request another.

Q. Is there a referral program for the Preferred Placement Program?

A. Yes. Your Global Inet representative will handle any referrals you have and explain the compensation packages available.

Agreement and Cancellation

Q: Why do I have to commit to 12 months?

A: This program is designed to make it possible for small business people to be able to compete with the larger companies by having their web site posted at the top of the search engines. Most sites post in 10 - 15 business days. This is normally an expensive process however through each merchant's commitment to this program we are able to keep the cost as low as it is. Therefore a 12-month agreement is required and a 3-month cancellation fee is required for early cancellation. Otherwise there would be extremely large up front fees to get started.

Q: What if my payment is late or my credit card is declined?

A: All payments must arrive at Global Inet on or before the due date. This is not different than any other advertising venue. Any payment received after would result in the listings coming down until the account was made current. Any account which goes more than 30 days delinquent will result in the permanent deletion of that url from the system and the balance of the agreement would be due. GIM works very hard to communicate with all clients to avoid such an occurance.

Q: Can I cancel my agreement once I am listed?

A: Yes you can. You would send in the 90-day cancellation fee equal to 3 months payments and the balance of the agreement would be voided.